Agents
One assistant. Many jobs. Pick the agents your business needs.
Each agent is a role the same assistant can play, with its own knowledge, rules and actions. Start with one, add the next when it earns its place. Every status is the truth today.
Voice Receptionist
Answers the phone when nobody can. Says it is an AI, takes the request and contact details, transfers to a person on duty, sends a summary.
What it does
- Answer after hours and in busy moments
- Take a message and a callback request
- Transfer to a colleague on duty
Sales Chat Agent
Your best salesperson on the website: finds the right product, answers sizing and delivery questions, collects the lead.
What it does
- Product search and recommendations
- Delivery, returns and stock answers
- Lead capture with hand-off to sales
Support Inbox Agent
Sorts incoming mail, answers the routine cases, drafts the rest for your team with the facts already looked up.
What it does
- Classify and prioritise tickets
- Where is my order, returns, invoice copies
- Draft or auto-send within your confidence threshold
Booking Agent
Books, moves and cancels appointments in your calendar during the call or chat, and sends confirmations.
What it does
- Check availability and book
- Reschedule and cancel
- Confirmation and reminder messages
Order & Delivery Agent
Answers where the parcel is, changes the address, starts a return. Connected to your shop and couriers.
What it does
- Parcel status from the courier
- Address and delivery changes
- Return and refund requests
Lead Qualification Agent
Talks to every inbound lead within seconds, asks the qualifying questions, books the meeting and writes it into the CRM.
What it does
- Qualify by your criteria
- Book a meeting with the right person
- Create the deal in the CRM
Callback & Reminder Agent
Returns missed calls, confirms tomorrow's appointments, reminds about unpaid invoices. Outbound only with consent and clear rules.
What it does
- Call back missed callers
- Appointment confirmations
- Payment and pickup reminders
Multilingual Front Desk
For hotels, tourism and clinics with international guests: answers in the guest's language, on every channel, from one knowledge base.
What it does
- Any EU language, verified before go-live
- Directions, hours, prices, policies
- Hand-off to staff with a translated summary
Internal Knowledge Agent
For your own team: answers questions about procedures, prices and policies from the same knowledge base, in chat or Teams.
What it does
- Answer from internal documents
- Point to the right procedure
- Log unanswered questions for improvement
Custom Agent
A role we build with you: your rules, your actions, your systems. Scoped in onboarding, tested privately before it goes live.
What it does
- Designed around one measurable outcome
- Custom actions through the universal layer
- Audit log of every action
Start with the agent you need most
Tell us where you lose customers today. We propose the first agent and the onboarding plan within one working day.