Vox Intelligence

Services

We do not hand you a tool and leave. We build it with you.

Every customer gets the people behind the assistant: implementation, integration engineering, conversation design, compliance and ongoing tuning. Scoped per customer, priced after the trial.

Implementation & onboarding

From your website, documents and a short interview to a working assistant. Chat and inbox go first; the phone line follows once your operator has connected the number. You test it privately before anything goes live.

Includes

  • Knowledge base built for you
  • Phone forwarding, widget and inbox setup
  • Private test round with your team

Integration engineering

We connect the assistant to the systems you already run: shop, couriers, calendar, CRM, accounting, telephony. Ready connectors first, custom actions where needed.

Includes

  • Connector setup and mapping
  • Custom actions through API, webhooks or feeds
  • Audit log and human confirmation where you want it

Conversation & voice design

How the assistant greets, asks, hands over and says no. Tone, scripts, rules and the voice itself, in every language you serve.

Includes

  • Scripts and hand-off rules
  • Voice selection and pronunciation checks
  • Language verification with real test calls

Compliance pack

EU AI Act disclosure texts, GDPR data-processing agreement, privacy wording for your site and recording notices. Templates for your lawyer to sign off.

Includes

  • Data processing agreement (DPA) template
  • AI disclosure and recording notice texts
  • Register of processors and regions

Managed operations

We watch the conversations so you do not have to: weekly report, review of masked transcripts, prompt and rule tuning, monitoring and alerts.

Includes

  • Weekly report with outcomes
  • Transcript quality review
  • Continuous tuning of answers and rules

Team training & change

Your staff learn what the assistant does, how hand-off works and how to update the knowledge base themselves.

Includes

  • Hand-off workflow for the team on duty
  • Knowledge base editing training
  • Dashboard walkthrough

Custom agent development

A role beyond the standard agents, designed around one measurable outcome and your systems.

Includes

  • Discovery and scoping
  • Build and private test
  • Go-live with success metrics

Migration from a chatbot or IVR

Replace a menu-based phone system or an old chatbot without losing what already works.

Includes

  • Import existing answers and flows
  • Side-by-side test before switch
  • Redirect of widget and numbers

How we work

  1. 01Scope call, 30 minutes
  2. 02Trial on your own number or site
  3. 03Go-live with weekly reports

Talk to us about your trial

No slides, no commitment. We reply within one working day.